Xentrixus

Xentrixus

Share this post

Xentrixus
Xentrixus
Beyond Tickets: How to Make ITSM Your Business’s Most Strategic Asset

Beyond Tickets: How to Make ITSM Your Business’s Most Strategic Asset

How to Align Your ITSM Strategy with What Truly Moves the Business Forward

Waseem Ahmed's avatar
Waseem Ahmed
Jun 21, 2025
∙ Paid

Share this post

Xentrixus
Xentrixus
Beyond Tickets: How to Make ITSM Your Business’s Most Strategic Asset
Share

Hi there,

For decades, IT Service Management has been the backbone of IT operations — the engine that keeps the lights on, fixes incidents, manages changes, and supports the business. But here’s the t…

Keep reading with a 7-day free trial

Subscribe to Xentrixus to keep reading this post and get 7 days of free access to the full post archives.

Already a paid subscriber? Sign in
© 2025 Waseem Ahmed
Publisher Privacy ∙ Publisher Terms
Substack
Privacy ∙ Terms ∙ Collection notice
Start writingGet the app
Substack is the home for great culture

Share